In doubt about which platform you are using?

We have four platforms in production at DIBS today; Easy, Netaxept, D2 and DT.

DIBS Merchant ID
You can find your DIBS Merchant ID in the welcome mail from DIBS or on one of the invoices from us.

*Provide your DIBS Merchant ID above to find out which platform you are using.

Issues detected

Updates

2019-03-05 11:30

The Flexwin option is again available in D2 Administrator. Please notice that you still need to contact support for anything to do with decorator.

2019-03-01 09:30

We expect to have a patch ready during next week, so the Flexwin menu item is again available, and it's again possible to change flexwin behaviour. (Skip last page etc.)

Resolves issues below

2019-02-18 09:30

It is currently not possible to upload decorator files.
We are working on a solution.

DIBS is in maintanance.

Issue is still ongoing, and we are still in contact with Evry (Cekab) to get a better understanding of the root cause of this issue.
2019-02-25 13:00
Issue is still present, we are in contact with Evry (CEKAB) for further troubleshooting.
Approximately half of all transactions towards Cekab are declined.
2019-02-25 11:45
We are currently seeing an increase in declined transactions on the CEKAB connection
We are working on solving the issue and will update as soon as we know more.

All systems OK

No update

Operational status for Netaxept?

Please go to Nets' page for operational status on Netaxept.

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Got a lot of questions - or perhaps just one?
DIBS Payment Services AB (publ)
Kungsgatan 32
111 35 Stockholm
Telefon: +46 (0)8-527 525 00
sales@dibs.se